For businesses customers now find through AI

When a customer asks AI for a shortlist, are you on it?

People now ask ChatGPT, Perplexity and Copilot "who should I buy from?" and get three to five names back. We ask the questions your customers ask, show you who gets named instead of you, and hand you the list of fixes that could change it.

Perplexity, 24 Sep 2026 · "best moissanite earrings on amazon"
  1. IMOLOVE
  2. BOYA
  3. AINUOSHI
  4. MDFUN
The Gem Traynot mentioned

Our own jewelry guide site, three days after launch. We audit ourselves first. See the full audit.

Why this is different from SEO

Ranking on Google is not the same as being recommended

The answer is a shortlist

A search page shows ten links and ads. An AI answer names a handful of businesses and stops. If you are not one of them, the customer never sees you.

Each assistant reads different sources

In our own tests, Copilot leaned on review listicles and Reddit, Perplexity pulled store listings and small specialist sites, and ChatGPT sometimes answered from memory with no sources at all.

The sources can be reached

Once you know which pages an assistant reads for your questions, you know where you need to appear: your own pages, a directory, a comparison article, a review site.

How it works

What you get

  1. Your customers' questionsWe agree 25 questions with you: the "best", "vs", "is it legit" and "near me" questions people actually ask before they buy in your market.
  2. Three assistants, logged outEach question goes to ChatGPT, Perplexity and Copilot in a clean browser, so you see what a stranger sees. We record every business named and every source cited.
  3. The competitor mapWho gets named, how often, and on which questions. Where you appear, where you do not, and which rival takes your place.
  4. The fix list, rankedFor each gap: the pages the assistant relied on, what is missing from yours, and the specific change or placement to go after, ordered by effort and payoff.

Pricing

Start free. Pay when it is useful.

Free

Spot check

$0
  • 3 of your customers' questions
  • ChatGPT, Perplexity and Copilot
  • Who each one names, and whether you appear
  • By email within two business days
Get a spot check
Most useful

Shortlist Audit

$490 one time
  • 25 questions agreed with you
  • 3 assistants, 75 answers recorded
  • Competitor map and every source cited
  • Ranked fix list, written for whoever edits your site
  • Delivered in five business days
Request an audit
Ongoing

Monthly tracking

$190 / month
  • Your 25 questions rerun every month
  • What changed, who moved in or out
  • New fixes as the answers shift
  • Cancel any month by replying
Ask about tracking

You pay only after you have seen and agreed the question list. We send a payment link by email.

Questions

Before you ask

Can you guarantee ChatGPT will recommend us?

No, and nobody honestly can. AI answers change from day to day and nobody outside the AI companies controls them. What we can do is show exactly who is recommended today, which sources the assistants read to decide, and which of those sources you can realistically get into.

Do you need access to our website or accounts?

No. We only need your website address, your main competitors and the questions your customers ask. Everything we test is public.

Which AI assistants do you test?

ChatGPT, Perplexity and Microsoft Copilot, run logged out so the answers match what a stranger sees, not a personalised account.

Why do the same questions give different answers on different days?

Assistants search the web fresh for many questions, and the results they read shift. That is why the audit records the sources, not only the names: the sources are what you can act on, and monthly tracking shows whether the fixes are landing.

Who runs Shortlist Audit?

A small independent studio that runs dozens of its own content websites and has spent months measuring which of their pages AI assistants cite and which they ignore. The sample audit on this site is of one of our own sites.

Start here

Get your free spot check

Tell us who you are and three questions your customers ask before they buy. We reply by email within two business days with who each assistant names.

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Got it. Your spot check is on its way within two business days, by email.